Channel Asset Configuration

Learn about the procedures for asset configuration for various channels within the Webex Connect platform.

Webex Connect and Cisco Contact Center Enterprise (CCE) integration currently supports three channels - SMS, Email, and Live Chat. Here are the details of how you can configure the channel assets for each of these channels within Webex Connect.


Web CallBack

Web CallBack is not a native channel of Webex Connect Please refer to the configuration related details on nodes in the Flow Configurations topic.