Multi-lingual support for task bots

The accuracy of a bot trained with Swiftmatch depends on various features that are involved in the training of the bot and the inference of incoming user messages. The key features that decide whether a language is supported and its accuracy are:

• Text (support for the language and the script it is written in)
• Contextual spellcheck (if spelling mistakes in the data or user query can be corrected)
• Wordforms (handling various forms and synonyms for words present in training data)

For task bot use-cases requiring the usage of system entities, support for system entities in the desired language is also required.

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Note

For entity recognition in task bots:

• Custom list, regex, and free-form entity types are supported in all the languages listed below.
• Support for Date, Time, Duration, Cardinals, Ordinals entity types indicated by the 'Common system entities' column.
• Other system entities supported for English only.

Languages

Features supported by other languages include:

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Note

Please contact your account manager to build bots in these languages.