Triggering a Flow
Various ways to trigger/invoke a live Webex Connect flow
You can invoke/trigger a flow in any one of the following ways in Webex Connect:
- Channel Events e.g., an incoming message on any of the channels
- Business System Events e.g., an incoming event trigger from Webex Contact Center
- Custom event API or Inbound Webhook
The above these events are typically configured within the Start Node for any given flow.
Once a flow has been configured, it can be used/triggered in following ways additionally:
- Event Scheduler (which invokes the flow via Custom Event API or Inbound Webhook)
- Rules
- Another flow (using Call Workflow node)
Updated 5 months ago