Short Code

Shortcode is a 5 to 7 character string (numeric or alphanumeric) that is used for sending or receiving high SMS volumes.

Select Assets > Numbers menu on the Webex Connect platform and choose the Short Code option from the Get Numbers drop-down list box.



Select the country for which you need the Short Code and provide the following details in the Request Description field:

  • Prefered series of shortcode (3xxxxx, 4xxxx, 5xxxx, 6xxxx)
  • SMS volume you estimate to send using the shortcode
  • Time period for which you need to hold the shortcode (6 months, 1 year, or permanent)
  • An email and a phone number for communication.


Shortcode Allocation

Webex Connect operations team will contact you within 24 hours after you place the request.