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Channel Asset Configuration

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Facebook Messenger Channel Set-up

  • Associate your Facebook Messenger page with imiconnect by navigating to ‘Assets -> Apps -> Facebook Messenger’ section.

  • Click on ‘Add Facebook Messenger Page’ and associate the required page with your imiconnect tenant. Detailed steps for configuring Facebook Messenger channel are available here.

  • Once completed the asset would appear on the Apps page.

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SMS Channel Set-up

  • Please note that numbers for sending and receiving SMS as part of imiconnect CCE integration are provisioned manually based on client request and show up within imiconnect under 'Assets -> Numbers' section once provisioned.
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Updated 5 months ago